Delivery and returns

Delivery

All orders are normally shipped within 2 working days after placing your order. Orders placed over the weekend and public holidays are shipped on the next working day.

UK Postage

We use Royal Mail to post your items and you can choose between the following services:

  • 1st class £3.99
  • 1st class signed for £5
  • 48 hour tracked £4.75
  • Special delivery £8.00
  • Orders over £50 - Free postage in the UK

Europe

International Tracked and Signed - £15 .

Generally deliveries can take a week from date of dispatch to arrive. 

Free postage for orders over £100.

*Please note that you may have local import duties and tax payable in your home country. You should therefore check the local rules. 

Rest of the world

International Tracked and Signed - £20.

Free postage for orders over £100.

Generally deliveries can take 1-2 weeks from date of dispatch to arrive. 

*Please note that you may have local import duties and tax payable in your home country. You should therefore check the local rules.

Covid 19 Delays

There may be postal delays as a result of the current pandemic, in particular for international postage. 

Returns/refunds

Before any item is return, please contact us at info@blindboxempire.com. We will provide you with details of how to return the item. 

Any returns for refunds must be returned to us within 30 days of the original purchase date. 

We offer refunds or exchanges on all items, excluding any items in a blind box (including those sold with an opened box) unless it is unopened or damaged. All items returned must arrive back with us in its original packaging and in a sellable condition. 

Returns will be processed via the same payment method that was originally used to process the initial payment.